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Terms & Conditions

The following are the terms and conditions for use of the McCauley website or any Internet site to which the Website is linked (the "Website"). This Website is suggested for use by people who are 18 years and over only.

These Terms & Conditions are agreed to by you, the customer, when using


For DPD orders in Ireland, there is a shipping charge of €4.95 up until an order of €39, after €39 delivery is free.

For Click & Collect Orders, there is a shipping charge of €2.50 up until an order of €39, after €39 delivery is free.

For International Orders, a shipping charge is applied at checkout depending on your chosen location.


Discount codes exclude electrical, cameras, photo, OTC, baby food, gift cards and prescription products. You need to be logged in to use a discount code


You are entirely responsible for any and all activities that occur under your Account which is provided to you by McCauleys who host the transactional element of the website. You agree to notify us immediately of any unauthorised use or any other breach of security.


We do not hold any personal data. Instead, personal data is stored on a remote secure server and used and is the full responsibility of McCauley who host the Website. Accordingly, if you have any questions concerning website privacy and data use please contact us.


You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website. All information, designs, drawings and other specifications provided on the Website are the exclusive property of McCauley Health & Beauty Pharmacy. Any copying, transmission or re-transmission of the same requires the prior written approval of McCauley Health & Beauty Pharmacy.


We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and sponsors on the Website are solely responsible for complying with all local, national, state and international laws (where relevant) and we exclude all liability howsoever caused therefrom.


All products on the website are subject to availability, and in some cases, are sourced from our retail stores directly. In the unlikely event that a product for sale online has become out of stock or unavailable, we will notify you directly via Email to offer you a replacement or full refund of the price of the item.


The price listed on the Website (the 'Price') for McCauley products (the "Products") will be as stipulated at the time when you place your order on the website. We are entitled to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the Price for the Products on the Website is wrong.

The Contract of Sale is not confirmed until the products are ready for dispatch and a Dispatch email is sent, therefore, we reserve the right to cancel or refund an order due to a pricing error. No payment is taken by us until we physically charge your order through our system, which is done during order processing. Despite our efforts, a small number of the products in our catalogue may be mispriced. Rest assured, however, that we verify all prices as part of our dispatch procedures. If a product's correct price is discovered to be lower than our stated price, we charge the lower amount and send you the product.

Prices advertised online may not reflect in-store prices and should be treated as online exclusive prices in this case. Also, each retail store is not obliged to match a price found online which is due to a pricing error, as per the terms above.


When you place an order to purchase a product from, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.



We will endeavour to deliver the Products to you within 2-5 working days of your account order within the island of Ireland , where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products. At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility.


When you purchase online, you have a statutory right to return a Product (other than perishable produce) up to 14 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the product to us and we will organise a refund. Any breakages or damages must be reported within 24 hours of purchase/delivery.


If you are unhappy with the products or services you have received from us, please email us at [email protected]. You can also submit any complaints to the Online Dispute Resolution service operated European Commission by clicking on this LINK.


Many of the products are of a technical nature and it is not practical to publish detailed specifications of all the products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colours, specifications and advertising on the Website are for the sole purpose of giving an approximate description of the products.


If any manuals, patient information or safety instructions are provided with the products, you agree to read and follow carefully all the terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive and if you are inexperienced in using the products or are unsure of your abilities, you should always seek expert advice and assistance.


The information contained in the Website is for information purposes only and, although we have made every effort to ensure the correctness of the information contained herein, the information available through the Website is provided "as is" and "as available" and without warranties or conditions of any kind either express or implied. We do not warrant or represent that the use or the results of the use of the materials available through the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in relation to any of the above other than as may be provided for under your statutory rights.


To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to, negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or received or not sent or received or for any of the above-mentioned damages that result from the use or inability to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.


You acknowledge that content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or email-distributed, commercially produced information presented to you by the Website, by us, or our advertisers or other content providers, is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.


We reserve the right to change the terms of use or policies regarding the use of the Website (including, in particular, those relating to price or availability) at any time and to notify you by posting an updated version of the terms of use on the Website.


We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.

APP20 Offer

T&Cs apply. Discount does not apply to Sale Items, Gift Cards, Electrical, Cameras, Prescriptions, OTC Medication or Baby. You must be logged in to avail of code.


Terms and Conditions:

  • The Gift Card will be valid and usable until all purchased monetary value is used.
  • The card can be used to purchased goods or services of all McCauley Pharmacies.
  • No change will be given out, but the balance can be used for future purchases.
  • This card is not a credit card or debit card and has no value until activated at the register.
  • This card may not be exchanged for cash.
  • McCauley Pharmacies will not be held liable for lost or stolen cards.
  • We reserve the right to amend the Terms and Conditions.


    2. You must be aged 18 or over to enter this competition.
    3. All online entries will be entered into the competition; the winner will be randomly selected.
    4. The winner will receive a McCauley €100 E-Gift Card
    5. The prize may not be exchanged for cash.
    6. The promoter's decision is final and no correspondence will be entered into.
    7. The opening date for this competition is 19th of April and closes on the 9th of May 2021 at 12am. The winner will be announced on the 10th of May.
    8. By registering your details you agree to these Terms and Conditions.
    9. If you opt-in to the competition, McCauley Health & Beauty will use the information provided to tailor email communications for promotional purposes including newsletters, products and services announcements and upgrade reminder communications. You can opt-out of receiving such messages at any time by using the unsubscribe option in the emails.
    10. The promotion is open to Republic of Ireland residents ('entrants'). excluding employees of McCauley Health & Beauty {the 'promoter') {and their families) and the promoter's associated companies, agents and anyone professionally connected with the promotion.
    11. To enter, simply complete the competition form online.
    12. All entrants will be included in the draw to be in with a chance to win the prize. The winner will be selected at random and entrants are not eligible to dispute the decision.
    13. Only one sign-up per person and the entry must be submitted personally by the entrant.
    14. Entries by third parties, collective entries will be disqualified.
    15. The winner agrees that details of the winner {name, town/city, county and photograph) may be posted on McCauley Health and Beauty website and on other promotional materials including social media. Failure by the winner to agree in accordance with this condition 9 shall result in the prize being withdrawn immediately.
    16. The prize is non-transferable and cannot be exchanged for an alternative.
    17. The winner will be notified via the email address provided on entry and will be required to provide delivery details and proof of residence in the Republic of Ireland within one day.