If the status of your order is pending paid, that means we still have to process it. Once we’ve processed the order, we will dispatch within 2 business days, and send it to DPD (our delivery partner).Delivery can take 2 - 4 business days in Ireland. Collect Orders are delivered to our stores are within the same time frame. Please await email confirmation from your Click & Collet store that your order is ready to collect.

If you have received an incorrect or damaged item, please contact [email protected] Please allow 24hrs response time, then we will get your parcel collected and a new one resent, or alternatively we’ll refund the incorrect item received and arrange a pickup.

Once a refund is issued, please allow 3-5 working days for processing by your bank.

If you have any issues with DPD tracking or issues with your delivery, please contact us at [email protected] and we can chase this up for you.

Yes, both Digital and Physical gift cards

Terms and Conditions:

• The Gift Card will be valid and usable until all purchased monetary value is used.
• The card can be used to purchased goods or services of all McCauley Pharmacies.
• No change will be given out, but the balance can be used for future purchases.
• This card is not a credit card or debit card and has no value until activated at the register.
• This card may not be exchanged for cash.
• McCauley Pharmacies will not be held liable for lost or stolen cards.
• We reserve the right to amend the Terms and Conditions.